Certifications
Certified Professional Technical Communicator (CPTC™) Foundation Verification, Society for Technical Communication (STC)
TechComm Fundamentals Bootcamp, Society for Technical Communication (STC)
Fundamentals of Technical Writing Certificate, Portland Community College
QuickBooks Online Essential Training Certificate , to include National Association of State Boards of Accountancy (NASBA) exam (7.4 CPE)
Memberships
Rochester Chapter, Society for Technical Communication
Central New York Chapter, Society for Technical Communication
2021 Secretary, STC CNY
Resume
Technical Communicators can communicate in all kinds of ways! For ISTE, I put down the pen and turn on a camera!*
*Virtual moderation clip sources
International Society for Technology in Education, & Alexander, D. (2020). Encourage Collaboration and Problem-Solving With Digital Breakout Games. Retrieved October 29, 2020, from https://conference.iste.org/2020CreativeConstructorLab/virtual/program/detail_session.php?id=113664190
International Society for Technology in Education, & Hernandez, M. (2020). Podcasting for the Classroom. Retrieved October 29, 2020, from https://conference.iste.org/2020CreativeConstructorLab/virtual/program/detail_session.php?id=113666894
Project Samples
Administrative Manual Table of Contents
Statewide healthcare nonprofit
This healthcare nonprofit’s procedural wisdom was spread out between post-its, filing cabinets, people’s heads, server folders, and the cloud. They needed all of that information sourced, consolidated, and organized. I went through their existing documentation, spoke with Subject Matter Experts, and drew from my own administrative know-how to draft this Table of Contents. See sample.
Travel Workbook Itinerary
International education nonprofit
This education nonprofit hosts an annual conference involving the coordination of hundreds of staff and speaker flights, hotel stays, and schedules. They were tracking all of this information across multiple documents, and creating each travel itinerary in Google Docs was time consuming. This solution addressed both issues. See sample.
Quick SharePoint Hub site
Statewide healthcare nonprofit
Newly remote and with no intranet site, the staff at this company* were lacking centralized access to employee resources. I created this SharePoint site to get them all on the same (web)page. ;) See sample.
*Company info is redacted in sample for client privacy
More
(Work samples have been altered to protect client privacy)
Featured
