Ariana Berry, CPTC™ specializes
in administration + t
echnical communication.
About
I went to school for art and social science before switching brain hemispheres and doing information technology in the Air Force. Years later I was working at an Antarctician research station when a high-risk pregnancy brought me back to the States. I fell back on, and eventually realized a passion for, administration.
I tend to hold titles such as Administrative Coordinator, Office Manager, and Systems Administrator. In 2020 I earned prestigious CPTC™ status and I continue to improve through professional development and participation in membership organizations.
I like to stay busy between a day job, a side job, and freelance tasking. Most of my contract clients are former employers or word-of-mouth referrals which is an indication of the high quality of my work.
What’s technical communication?
Technical Communicators take a complicated concept and make it end-user friendly, typically in the form of manuals, instructions, reports, etc.
A Personal Statement On the Field »
TechComm core competencies:
>> Written Comms >> Visual Communication
>> Content Management >> Production + Delivery
>> Reviewing + Editing >> Organizational Design
>> Planning + Analysis >> Content Development
Project Samples
Administrative Manual Table of Contents
Statewide healthcare nonprofit
This healthcare nonprofit’s procedural wisdom was spread out between post-its, filing cabinets, people’s heads, server folders, and the cloud. They needed all of that information sourced, consolidated, and organized. I went through their existing documentation, spoke with Subject Matter Experts, and drew from my own administrative know-how to draft this Table of Contents. See sample.
Travel Workbook Itinerary
International education nonprofit
This education nonprofit hosts an annual conference involving the coordination of hundreds of staff and speaker flights, hotel stays, and schedules. They were tracking all of this information across multiple documents, and creating each travel itinerary in Google Docs was time consuming. This solution addressed both issues. See sample.
Quick SharePoint Hub site
Statewide healthcare nonprofit
Newly remote and with no intranet site, the staff at this company* were lacking centralized access to employee resources. I created this SharePoint site to get them all on the same (web)page. ;) See sample.
*Company info is redacted in sample for client privacy
Kind words
